Struggling with community complaints or an unclear CSR strategy? 

Learn how to start engaging with your local community (from scratch!) 

 

Our free 16-page guide cuts through the confusion to help you start engaging with your local community in a way that works for your business.

 

I'm ready to start engaging with my local community
Cover of the Community Engagement Launch Plan by Emma Smith, featuring her photo and the Nia Avanna logo, with the subtitle 'Your quick start guide to engaging with your local community.

Does this sound like you? 

 

You’re dealing with complaints or a lack of support from the local community, and you’re not sure how to turn things around. 

You know CSR, ESG, and Social Value are becoming more important, but you don’t know where to start or your efforts so far haven’t had the results you hoped for. 

You’re already making donations, sponsoring events, or volunteering but it’s not making the impact you expected. 

If any of this sounds familiar, this guide is for you. 

Digital preview of the Community Engagement Launch Plan by Emma Smith, featuring the guide displayed on three tablet screens with cover image, welcome page, and content excerpt.

What’s inside the guide 

 

A clear, practical starting point for engaging with your local community 

A simple way to assess where your business stands right now 

Guidance to build a plan that fits your goals and resources 

Tips to communicate in a way your community will actually respond to 

Steps to measure progress and keep your engagement on track 

Confidence to start building long-term relationships — without the overwhelm

 

I'm ready to start engaging with my local community

Take the guesswork out of getting started 

 

If you're unsure where to start with community engagement, you're not alone. 

Many businesses want to do the right thing — respond to complaints, support local causes, improve their reputation — but don’t have the tools or confidence to take that first step. 

This guide is designed to bridge that gap. It helps you assess where you are now, understand what community engagement involves, and start taking action in a way that’s achievable and relevant to your business. 

Whether you're responding to local concerns or simply want to give back in a more structured way, this guide gives you the clarity and direction to move forward—without the overwhelm. 

Emma Smith smiling and sitting casually against a white wall, wearing a black and white leopard print zip-up jacket.

Hi, I’m Emma Smith 

 

I’m the founder of Nia Avanna, a consultancy that helps businesses build stronger relationships with the local communities they operate in. 

I’ve worked in community engagement for over a decade, starting in the public sector with police and local councils, then moving into the private sector, helping national businesses create structured engagement plans that actually work. 

When I first started, there were no guides or frameworks, I had to figure out what worked through trial and error. I learned how to build trust, tailor communications, and make engagement a long-term part of how a business operates. 

Now, I’ve packaged up everything I’ve learned into tools and resources that help other businesses do the same — starting with this free guide. 

Ready to get started?


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