Podcast thumbnail featuring Heidi L Fisher MBE and Emma Smith, Founder of Nia Avanna, promoting an episode of the Make an Impact Podcast titled "Interview with Emma Smith, Founder, Nia Avanna" on a purple and blue background.

Community engagement: The missing link in creating social value

Jul 01, 2025

I recently had the opportunity to feature on The Social Impact Pulse podcast to talk about something that often gets overlooked in conversations about social value — the role of community engagement.

We talked about why community engagement is important when it comes to creating social value, what good community engagement actually looks like, and how being proactive can help reduce issues, improve relationships, and make day-to-day operations easier to manage.

It was a chance to speak honestly about where businesses often go wrong, and why engaging with your local community plays such a vital role in building trust, handling complaints, and making sure your efforts actually benefit the people living and working nearby.

If you are running or managing a business based in a local community, are responsible for community engagement, or work in social value, CSR, ESG, external affairs, sustainability, comms or operations, this episode offers practical insight into how to approach community engagement in a way that makes sense for your organisation.

Listen to the episode here: 

📺 https://youtu.be/gw6H92YMKDw

🎧 https://www.buzzsprout.com/507019/episodes/17402832

 


 

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